FREQUENTLY ASKED QUESTIONS

fag1_imgCan I work long distance  with Jasmine Sky Designs?

Yes. Jasmine has been working long distance with women internationally for over 15 years. We call this working ‘virtually’ – remotely on Skype or over the phone.

Jasmine has developed a very efficient and streamlined three (3) step creation process for working either in person or ‘virtually’.

Your first (1st) step in this process is to request a price quote. Jasmine will ask you to complete a preliminary questionnaire and schedule a time when the two of you can talk in depth about what you’re dreaming of wearing for your hand painted silk art wear so she can give you an idea of what it might run. This price quote is only a guesstimate but it is a very educated guesstimate.

This initial consultation is complimentary and 100% risk free. It is considered over when you have asked all your questions and  feel confident in being able to decide to move forward with Jasmine or not.

Your second (2nd) step, should you choose to take it, is your Design Session. This is where your art wear will be designed right down to the last detail. With the help of some private galleries, Jasmine will help you make all your choices – which style is best for you, what silks you want that style to be made up in, what color palette you want and what art work you want painted on your dress and where!

At the very end of this Design Session when your design is complete, Jasmine will book end an appointment with you and then go off to price-out your design. When you both connect again you will be reviewing the written version of your design and its cost. Changes can be made to your design at this point if you wish.

Even at a distance, Jasmine is able to personally introduce you to her collections via this site and will assist you in choosing the most flattering style for your body shape, style personality and the occasion you’re shopping for.

The third (3rd) step is the actual production of your art wear.

After you receive your art wear, Jasmine will also give you private video Skype coaching to familiarize you with how to wrap each ‘look’ for your Jasmine Sky Designs Original!

Can I work in person with Jasmine Sky Designs?

Yes.  Jasmine is happy to schedule your Designs Session with her in person at her design studio and showroom on The Big Island in Hawai’i.

She’ll introduce you personally to her collections and assist you in choosing the most flattering style for your body shape, style personality and the occasion you’re shopping for. She’ll also help you help you with your silk, color and art work selections for your art wear.

In addition, Jasmine will give you one-on-one coaching to familiarize  you with how to wrap each ‘look’ for any particular style you like.

I don’t feel comfortable buying clothes without trying them on. Is there any way I can try these styles on without traveling to Jasmine’s design studio and showroom?

Yes. Our Virtual Fitting Service is available to you if, for any reason, you are hesitant to buy clothing without having tried it on and cannot travel to Jasmine in Hawai’i.

fag2_imgHow our Virtual Fitting Service works:

  • For a fee of $150, you can choose to have samples mailed to you to try on.  (There is only one sample of each style. There might possibly be a wait before we can mail you a sample.)
  • Your Virtual Fitting Service includes a one (1) hour video Skype fitting appointment with Jasmine.
  • Wrapping directions are sent with your sample.
  • Your credit card will be charged for the $150 fee plus shipping and have a hold put on it for the value of each of the samples shipped to you.
  • The samples must be returned no later than by the 20th day from the post date on your package. If they are not returned and received by Jasmine Sky Designs within that 20 day period, you will be charged the full value of the sample.
  • Please be aware that, because we have only one (1) sample of any style, the sample will not necessarily be your exact size. However, because of their wrap-&-tie-on construction, trying the sample on will help you determine which style is right for you and what your fitting customization needs, wants and desires are.
  • If you require extensive customizations (changing of the style itself) beyond fitting, this will be handled in your video Skype fitting. Should we go over one (1) hour you will be charged accordingly.

How much does a Jasmine Sky Designs original cost?

Jasmine offers a risk free, complimentary Discovery Consultation price-quote consultation to address this very question. By the end of your consultation she will be able to give you a ball-park range for what your art wear might run you.

Since your art wear is custom designed, hand made and hand painted for ‘your unique expression’, all prices can only be determined after your garment has been designed.

To this end, should you choose to move forward after your initial price-quote consultation, a Design Session is your next step. This is fee based and usually runs around $200. (Jasmine will be able to let you know the exact fee for your Design Session by the end of your initial price-quote consultation.) Jasmine’s goal is to design your art wear within your spending plan as much as is possible.

It is after your Design Session, when your art wear has been designed right down to the last detail, that Jasmine can price-out your art wear.

Can I receive silk swatches, color swatches and/or art work swatches?

Yes. This is part of the design and production process. You will be sent any swatches you need – silk, color or art work – in order to confidently make your design choices. All of these details are handled in your Design Session. Should you have a specific color you need to match, Jasmine will request that you send her an example of that color via snail-mail as digital colors cannot be relied upon

fag3_imgWhat is the turnaround time for a Jasmine Sky Designs original?

The turnaround time for your wearable art can range from 3 weeks to several months and is determined by 1.) what you create with Jasmine and 2.) how full Jasmine’s production schedule is when you place your order. For this reason, it is recommended you schedule your complimentary initial Price-Quote consultation with Jasmine as soon as possible to allow for these variables.

What happens in the Price-Quote consultation?

Your Price-Quote consultation is complimentary and risk free.

It is an in-depth conversation specific to your body and style needs so that the design direction for your art wear can be revealed and for Jasmine to be able to give you a ball-park range for what your art wear might run you.  It is only over when all your questions and concerns have been addressed and you feel able to confidently decide if you would like to move forward with Jasmine or not.

If you are unclear about what you’re looking for, it will help give you a glimpse into the design and style possibilities that are available to you at Jasmine Sky Designs.

If you are clear about what you’re looking for, it will allow you and Jasmine to discuss your vision. It will also allow you to ask all your questions and discuss your concerns.

In both cases, you’ll be able to ask all your questions and determine if you and Jasmine are a ‘fit’.

By the end of your Price-Quote consultation, Jasmine will be able to give you a ball park range for what your art wear might cost.

What is the Jasmine Sky Designs return/refund policy?

At Jasmine Sky Designs, we stand behind our product 100%. We take pride in our outstanding attention to detail and heart centered customer service. Your silk art wear is hand painted and sewn by Jasmine herself with the utmost attention to detail and with the care that she would use as if she were making a gift for a dear friend.

Returns:

In the unlikely event that a return is necessary, if the error was on our side, Jasmine will repaint any part or all of your order one time after you return your order. The only additional cost to you is postage.

Refunds:

We do not issue refunds on our custom silk art wear.